Privacy Policy

Effective Date: April 16, 2025

LA Spud Guys LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us—whether on our website spudguysla.com, through social media, or via third-party platforms (like delivery services).

By using our services, you agree to the practices described in this policy.

1. Who We Are

Business Name: LA Spud Guys LLC
Address: 10968 1/2 Ventura Blvd, Studio City, CA 91604
Email: contact@spudguysla.com
Website: https://spudguysla.com

This policy applies to all services we offer directly or through third-party platforms.

2. Information We Collect

We may collect the following types of personal data:

Identifiers: Name, email, phone number (if provided)
Order Details: Info shared via platforms like DoorDash, UberEats, etc.
Usage Data: IP address, browser type, device info, site interaction
Tracking Data: Cookies, analytics, and marketing pixels (e.g., Google Analytics, Meta Pixel)

3. How We Collect Information

Directly from you: When you contact us, sign up for texts/emails, or place an order
Automatically: When you use our site (e.g., cookies, tracking tools)
Via Third Parties: Like delivery services or analytics platforms

4. How We Use Your Information

We use your information to:

Fulfill orders through delivery platforms
Respond to inquiries and customer service requests
Send promotions or updates (only with your consent)
Improve our website and customer experience
Comply with legal obligations

5. SMS & Email Communications

If you provide your phone number or email:

Order Updates: You may receive automated texts about your order status
Marketing: You can opt in to receive promotional messages
Opt-Out: Unsubscribe from emails via the link provided or reply STOP to texts
Standard message/data rates may apply. Message frequency varies.

6. Sharing Your Information

We may share your information with:

Delivery Platforms: For order processing (e.g., DoorDash, UberEats, Grubhub)
Service Providers: For hosting, analytics, customer support, or marketing
Legal Obligations: If required by law or to protect our rights

We do not sell your personal information.

Note: Third-party services operate under their own privacy policies.

7. Cookies and Tracking

We use cookies and similar technologies to improve your site experience, analyze traffic, and deliver relevant ads.
👉 For full details, see our Cookie Policy

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes described in this policy
Comply with legal obligations
When no longer needed, we securely delete or anonymize your data.

9. Your Privacy Rights (California & Other States)

If you reside in California or other states with privacy laws, you may have the right to:

Access the personal data we’ve collected
Request correction or deletion of your data
Opt out of data sharing (we do not sell data)
Not be discriminated against for exercising your privacy rights

To submit a request, email us at contact@spudguysla.com

10. Data Security

We take reasonable steps to safeguard your personal information using secure technology and systems. However, no online system can be guaranteed 100% secure.

11. Children’s Privacy

Our services are not intended for anyone under 13. We do not knowingly collect data from children without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” above and may notify you via our site or other channels.